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System Administrator Level 3 (Infrastructure Security)

TS/SCI w/ PolyFt. Meade, Maryland· Hybrid· $150k – $215k

Experience required

  • No degree: 20+ years
  • Bachelor's: 15+ years

About the role

System Administrator Level 3 (Infrastructure Security)

woodcons.com

Location: Fort Meade, Maryland, USA

Job Type: Full-Time

Shift: Day

Telework: None

Responsibilities

  • Provide support for implementation, troubleshooting and maintenance of IT systems.
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
  • Manage the daily activities of configuration and operation of IT systems.
  • Provide assistance to users in accessing and using IT systems.
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers.
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning.
  • Provide in-depth experience in trouble-shooting IT systems.
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
  • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
  • Support the design of systems, mission architecture and associated hardware.
  • Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA).
  • Analyze and resolve complex problems associated with server hardware, applications and software integration.

Qualifications

  • Bachelor's degree in a technical discipline from an accredited college or university is required.

    • Five (5) years of additional SA experience may be substituted for a bachelor's degree.

  • Fifteen (15) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required.

  • Five years of experience installing, configuring, maintaining, troubleshooting, and using system security tools, including container security, virtual machine security, security boundary enforcement, configuration management, and security reporting tools.

  • Five years of experience working with ELK, Tripwire, VMware, and the Red Hat SELinux security tool suite is strongly preferred.

Compensation

Posted Annualized Salary: $150,000 – $215,000

Benefits

  • Health Insurance: Comprehensive medical, dental, and vision plans.
  • Retirement Plan: 401(k) with company match.
  • Paid Time Off: Generous PTO policy including vacation, sick leave, and holidays.
  • Professional Development: Opportunities for training, certifications, and career advancement.
  • Work-Life Balance: Flexible work schedules and remote work options.
  • Wellness Programs: Employee assistance programs, wellness initiatives, and gym membership discounts.