Product Convergence Architect

About the role

PLEX Solutions, LLC is seeking a Product Convergence Architect to work in the Annapolis Junction, MD area. PLEX is a proud EOE Employer, including disability/vets.

Qualifications

Twelve (12) years of experience in software development/engineering  is required Bachelor’s degree from an accredited college or university in Computer Science or related discipline. Four (4) years of additional software development experience may be substituted for a bachelor’s degree.  Master’s degree from an accredited college or university in Computer Science or related discipline can substitute for Two (2) years of experience.   Ability to analyze customer requirements, identify system improvements, and effectively troubleshoot issues to enhance application performance and user experience.  Demonstrated experience with AWS Excellent communication and interpersonal skills to engage with customers, understand their needs, and provide timely and effective support, ensuring high levels of satisfaction.  General understanding of Microsoft environments and enterprise collaboration tools Experience with FEITH Records Management System or other COTS products. Development or scripting experience to support system configuration or automation tasks. Technical awareness and problem-solving ability related to system integration and configuration. Strong communication and interpersonal skills, with the ability to onboard and train users on a new system. Experience supporting or working with commercial off-the-shelf (COTS) products or integrations. Ability to work independently while collaborating with developers and product support teams. Must be able to work during core hours of Monday-Friday 10am-2pm. Exceptions will be considered on a case-by-case basis. TS/SCI with Polygraph is required

Clearance: TS/SCI w/Poly