Experience required
- No degree: 8+ years
- Bachelor's: 3+ years
About the role
For the required and desired qualifications, include what position the candidate acquired the said experience and one (1) example of what they did to gain that experience.
Qualifications
a) Bachelor’s Degree in a technical field. Five (5) additional years’ experience in a Systems Administrative or Watch Desk position can be substituted for a bachelor’s degree b) Minimum 3 years’ experience as a Systems Administrator or Watch Desk Analyst c) Minimum 2 years’ experience with Microsoft Windows operating systems administration and industry best practices. d) Minimum 1 years’ experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems e) Past proven ability and willingness to work under the technical direction of senior staff. f) Experience performing under various levels of urgency and ability to meet deadlines. g) Experience communicating and documenting technical issues, risks, and approaches to direct reports, peers, superiors, and clients h) Experience providing support for the escalation and communication of status to agency management and internal customers i) Experience gathering requirements based on feedback and feature requests of users. Requirements:
Compensation
Posted Annualized Salary: $120,000 – $150,000