Experience required

About the role

Peterson Technologies is seeking a System Administrator.

Provides support for implementation, troubleshooting and maintenance of IT systems
Manages the daily activities of configuration and operation of IT systems
Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Provide assistance to users in accessing and using IT systems
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provides support for the escalation and communication of status to agency management and internal customers
Optimizes system operations and resource utilization, and performs system capacity analysis and planning
Provides support for the dispatch system and hardware problems and remains involved in the resolution process
Provides in-depth experience in trouble-shooting IT systems
Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
Provides detailed analysis and feedback to agency management and internal customers for escalated tickets

Basic Qualifications:

5 years of experience.
Bachelor's Degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional system administration experience may be substituted for a Bachelor's Degree.
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Posted Annualized Salary: $106,000 – $135,000

Please send your request to HR at jobs@ptech-llc.com or call 240-456-0092.