Shift Watch Officer/Systems Administrator

Qualifications

a) Bachelor’s Degree in a technical field. Five (5) additional years’ experience in a Systems Administrative or Watch Desk position can be substituted for a bachelor’s degree b) Minimum 3 years’ experience as a Systems Administrator or Watch Desk Analyst c) Minimum 2 years’ experience with Microsoft Windows operating systems administration and industry best practices. d) Minimum 1 years’ experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems e) Past proven ability and willingness to work under the technical direction of senior staff. f) Experience performing under various levels of urgency and ability to meet deadlines. g) Experience communicating and documenting technical issues, risks, and approaches to direct reports, peers, superiors, and clients h) Experience providing support for the escalation and communication of status to agency management and internal customers i) Experience gathering requirements based on feedback and feature requests of users. Requirements: Previous Watch Desk Support experience Information Assurance Technical (IAT) Certification Ability to work shift: The Watch Officer is a Windows System Administrator whom will work shift-work -  12 hours shift up to 4 days a week, to include a Saturday or Sunday and rotate from days to nights (4 weeks of days, 4 weeks of nights).

Compensation

Posted Annualized Salary: $120,000 – $150,000