Experience required
- Bachelor's: 6+ years
- Master's: 6+ years
- PhD: 10+ years
About the role
This is a full-time position requiring 1880 hours of support per year; and work is performed at a customer location. As a Computer Network Support Systems Engineer you will support a customer computer network operations organization by providing systems engineering and project management expertise to assist with the following activities:
- Perform analysis and provide recommendations pertaining to proposed AI/ML architecture designs and proposals
- Work with organizations to coordinate and help shape interactions on AI/ML deployments with the customer’s enterprise
- Coordinate activities to assess program management planning, execution, and reporting processes for various projects that include software, sustainment, and advanced technology initiatives
- Assist with operating in an agile development process including maintaining agile development tools such as Jira and Confluence
- Develop new processes, as needed, and ensure that the processes are reliable, repeatable, and sustainable
- Assist in defining process improvement strategies and lessons learned
- Document existing processes
Qualifications
- Bachelor’s degree or advanced degree in computer science, information systems, engineering or other related discipline plus at least 6 years of systems engineering experience. A Master’s degree or PhD may be substituted for two years of experience. A high school diploma or GED plus 10 years of systems engineering experience would also be acceptable
- Familiarity with Jira and Confluence agile development tools
- Position requires TS/SCI clearance with polygraph.
Desired Skills
- Excellent interpersonal skills and diplomacy
- Excellent oral and written communication skills
- Ability to work in fast paced environments
- Systems Engineering, process engineering, and project management experience
- AI/ML experience, especially relating to LLM-based systems
- Familiarity with working in an agile development environment
- Experience with Python
- Cyber/IT helpdesk experience
Clearance: TS/SCI w/Poly