IT Specialist

Chiron Technology Services, Inc. currently has a IT Specialist career opportunity in Annapolis Junction .

Category: IT Specialist II **Clearance: **Top Secret/SCI with Polygraph ** Type: ** 24x7 Shift (Mon-Sun, 0530-1430 / 1330-2230 / 2130-0630) Capabilities:

• Provide technical support by resolving issues and answering queries related to computer hardware, software, network, and telecommunications systems via telephone
• Diagnose, identify, isolate, and analyze technical problems using historical database records to determine root causes
• Escalate complex issues to product line specialists as needed to ensure timely resolution
• Maintain and update detailed records and tracking databases to ensure accurate documentation of support activities
• Monitor and identify recurring issues or patterns of problems, and notify management for further investigation or action

Qualifications

Clearance: Unknown

Compensation

Posted Annualized Salary: $70,000

Benefits

• $70K/ year
• Medical, dental, and vision insurance
• Non-matching 401K - You enjoy our support without having to contribute to get it!
• Basic Life and AD&D Insurance provided at no cost to eligible employees
• Access to Chiron’s catalog of self-paced training courses
• Two Paid Time Off (PTO)/Retirement Plan Options
• 10K employee referral bonus program We are an EEO/AA Employer. We do not discriminate in hiring on the basis of race, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@chirontech.com, and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.