Experience required

No degree: 5+ years

About the company

Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021!

About the role

Belay Technologies is seeking a System Administrator to join our intel team.

Responsibilities

Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot,

maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Qualifications

NSA TS/SCI FSP Clearance with polygraph
Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required

Compensation

Posted Annualized Salary: $114,000 – $164,000

Benefits

8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program
10% matching in 401(k) contributions vested on day one
$5,000 annual training/tuition
Student Loan Repayment Program
100% company-funded HSA
Rich medical coverage (100% coinsurance)
Dental coverage including orthodontia
Up to $420,000 in life insurance, premiums 100% company funded
Amazon Prime, gym reimbursement, monthly lunches, games and prizes
Pet adoption program, generous referral bonus program, fun events, and more!

Accommodations

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