Experience required
- No degree: 15+ years
- Bachelor's: 10+ years
About the role
System Administrator 2 - (Linux, Kubernetes, Ansible)
Clearance: TS/SCI - Polygraph required
Position ID: 11-8867-SA2
Location: Fort Meade, Maryland
Description:
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in trouble-shooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating system enhancements to improve reliability and performance
Qualifications
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Strong Linux background
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Linux troubleshooting skills (tailing log files, restarting services)
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Fiercely independent, self-starter; good at taking tasks to ground until hitting actual roadblocks
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Comfortable navigating in a terminal, running Linux commands
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Comfortable SSHing to servers, port forwarding/SSH tunneling
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Experience in supporting systems over high latency, low bandwidth, air-gapped environments
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Basic experience with Kubernetes
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Experience with network devices (firewalls, routers, switches)
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Basic experience using/troubleshooting Ansible playbooks/roles
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Basic understanding of system provisioning technologies
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Basic scripting experience (not language specific)
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Basic experience administering/supporting Virtual Machine (VM) environments
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Basic experience working with Linux central authentication technologies
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Ansible
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Docker
Ten (10) years experience as a System Administrator (SA) in programs and contracts of similar scope, type, and complexity is required.
Bachelor’s degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
Salary Range: $137k-$167k (Annually)
Compensation
Posted Annualized Salary: $137,000 – $167,000
